Management.
Cooperative Principle.

People relate to computer interactions much like human conversation, so observing normal conversational rules is a useful design tactic.

AboutAuthorDate
Cooperative PrincipleWikipediaJune 20th, 2019
Grice's Cooperative PrincipleLancaster UniversityJune 20th, 2019
The Cooperative Principle in Conversation DesignConvey UXMarch 2nd, 2017
Gricean Maxims and UI designLinkedInAugust 13th, 2016
UX Design as a Two-Way ConversationUX MagazineApril 4th, 2012