Strategy.
Kano Model.
The Kano model is a theory of product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories.
| About | Author | Date |
|---|---|---|
| The Complete Guide to the Kano Model (eBook) | Folding Burritos | July 9th, 2019 |
| Kano Model Analysis: Delivering Products That Will Delight | MindTools | July 9th, 2019 |
| What is the Kano Model? | Kano Model | July 9th, 2019 |
| 3 Minute Product Manager: Kano Model (Video) | YouTube | January 8th, 2014 |
| The Kano Model | Treehouse | October 17th, 2013 |
| Leveraging the Kano Model for Optimal Results | UX Magazine | October 9th, 2012 |
| Understanding the Kano Model – A Tool for Sophisticated Designers | UIE | January 18th, 2011 |