Kano Model.

The Kano model is a theory of product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories.

The Complete Guide to the Kano Model (eBook)Folding BurritosJuly 9th, 2019
Kano Model Analysis: Delivering Products That Will DelightMindToolsJuly 9th, 2019
What is the Kano Model?Kano ModelJuly 9th, 2019
3 Minute Product Manager: Kano Model (Video)YouTubeJanuary 8th, 2014
The Kano ModelTreehouseOctober 17th, 2013
Leveraging the Kano Model for Optimal ResultsUX MagazineOctober 9th, 2012
Understanding the Kano Model – A Tool for Sophisticated DesignersUIEJanuary 18th, 2011