Strategy.
Key Performance Indicators (KPI).
A Key Performance Indicator is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs at multiple levels to evaluate their success at reaching targets.
| About | Author | Date |
|---|---|---|
| What is a Key Performance Indicator (KPI)? | Bernard Marr | |
| Unleashing the Power of a UX KPI | UIE | May 23rd, 2012 |
| 10 Essential Usability Metrics | Measuring U | November 30th, 2011 |
| A big list of UX KPIs and Metrics | CX Partners | September 6th, 2011 |